ITEL Privacy Policy

This Privacy Policy informs you of our policies and procedures regarding the collection, use and disclosure of personal information ITEL receive from users of

We may update our Privacy Policy from time to time, and we will notify you of any material changes by posting the new Privacy Policy on the site and revising the "Effective starting" date at the top of this policy. We encourage you to review our Privacy Policy whenever you use this site to stay informed about our information practices. If you disagree with any changes to this Privacy Policy, you will need to stop using this site and contact ITEL to resolve the issue.

By registering for or using the services, you consent to the collection, transfer, processing, storage, disclosure and other uses described in this Privacy Policy.

Who We Are

ITEL are a training and software provider. We specialise in business phone systems in the small to medium enterprise sector in the UK and worldwide.

Innings Telecom Europe Limited (ITEL) is located at

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Information We Collect

We may collect

  1. Session cookies
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Why We Collect Information

ITEL collects this information to carry out its contractual duty to you and BT to provide training material and sales collateral as part of the package we provide.

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How We Collect Information

BT (acting as Data Controller) provide ITEL (acting as a Data Processor) basic contact information.

Only People with or email addresses can register on the site.

When you first register, you create your own unique password. We use session cookies as part of the technology that allows you to have a unique login. As you consume material on the site, we can track your download activity used to monitor usage of this site.

The data we collect above is the minimum we can collect to provide you with the Incentive experience and allow ITEL to monitor usage of its product. You can contact ITEL regarding any need to change your personal information with the details provided in the Who We Are section above.

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How Long We Keep Information

ITEL will keep personal information for as long as needed to carry out its contract to BT and you.

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How We Share Information

In order to provide you with the service ITEL will share information with BT and with ITEL's sub processors. We will not share your information with any third party for marketing purposes.

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ITEL Sub Processors


ITEL uses Godaddy to host its websites; their Privacy Policy can be found here.

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Your Rights

ITEL respects your rights as an EU data subject and aims to process your data within the bounds of current UK/EU data privacy laws. If you wish to contact ITEL on a data privacy issue you can contact ITEL using the Who We Are section details above or email Any data "Subject Access Requests" we receive from BT or BT Local Business employees will be forwarded to BT to provide the response.

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